When a trade relationship goes awry, go back to the contract
The foundation of business and trade relations are often cemented into contracts. These written agreements define each party’s purpose and clearly state agreed actions. But, importantly, there should also be clauses spelling out what to do in the event that a dispute arises.
Delivering an Acknowledgement of Country at meetings
As an overseas business seeking to trade in Australia, commencing meetings with an Acknowledgement of Country shows heightened cultural literacy, sensitivity and respect towards Australian protocols in the conduct of your business events and meetings.
Rely on mediation clauses to foster communication
If you want to save your business money in the long run then ensure the contract you enter with your trading partners contain robust and well-written dispute resolution terms that include triggering the process of mediation.